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Iperius Remote Management Console: How to reset the password




When you purchase a license for Iperius Remote, you immediately receive via email the Master user credentials, necessary to manage and/or activate your license. This is essentially the “super admin” user account, which can be used both inside the program to activate it and to access the administrative area at https://remote.iperius.com.

If you have purchased a license for your individual use, you can also use the Master account to activate the license within the program. However, it is generally recommended to keep the Master account for administrative use only (for security reasons) and activate the license with an Operator account, which can be created in the web reserved area. This is obviously a “mandatory” mode when your license needs to be used by multiple technicians to provide remote support or by employees of a company to work from home. Indeed, creating multiple operator accounts allows for better security management and especially having individual connection statistics.

Let’s now return to the purpose of this brief tutorial, which is to show how to recover the password for the Master user, or for the Iperius Remote license.

It is possible to recover/change the password in 2 ways: if you lost it, from the Login page of the Administrative Area, clicking on the “Reset password” button from the page https://remote.iperius.com, as shown in the image below. The username to enter is the Master account:

Alternatively, once logged into the Administrative Area, you can change the password by editing the User Profile:

The system will send you an email with the link to reset your password. You will have to open that link and choose your new password, with which you can access the administrative area of ​​Iperius Remote again.

With your Master or Operator account you can obviously activate the software on any Windows, MAC, iOS or Android device.

Let’s see in the example below how to activate your Iperius Remote license by entering the Master credentials in the Windows application:

You can activate/deactivate the program or change the activation also from within the options, specifying one or more accounts, both of Master and Operator type:

 

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