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TeamViewer 13 and 14 EoL: What IT Needs to Know and Which Alternative to Choose

July 15, 2026

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TeamViewer has announced an important change for all users still using TeamViewer 13 and TeamViewer 14. Starting October 31, 2026 , the process of gradually discontinuing these two versions will begin.

This isn’t an immediate shutdown of the service: TeamViewer has clarified that October 31st will mark the start of the phaseout. However, from that date onwards, support will be gradually reduced, and Internet connections made using versions 13 and 14 will be progressively disabled. To continue using TeamViewer for remote connectivity via the Internet, an active subscription will be required.

For companies, IT professionals, and users who use these versions on a daily basis for remote access or technical support , it is therefore important to understand in advance what this decision entails and evaluate possible alternatives to TeamViewer .

What will happen to TeamViewer 13 and 14 after October 31, 2026?

According to TeamViewer’s official announcement, the end-of-life process for versions 13 and 14 will begin on October 31, 2026 .

In particular:

• Support for TeamViewer 13 and 14 will be gradually reduced;
• Internet connections made with these versions will be gradually disabled;
• To continue using TeamViewer for remote connectivity over the Internet, you will need an active subscription license;
• Connections within the local LAN between devices using these versions will continue to be possible, as they do not depend on TeamViewer servers.

It is therefore important to underline that TeamViewer 13 and 14 will not necessarily suddenly stop working on October 31, 2026. Instead, from that date, a progressive phaseout will begin which, over time, will increasingly limit the possibility of using these versions for remote connections over the Internet.

For more details, please see TeamViewer’s official announcement .

Why is TeamViewer ending support for versions 13 and 14?

TeamViewer bases this decision on the ongoing evolution of technologies and security standards. The gradual elimination of older versions allows resources to be focused on the latest platforms and reduces the potential risks associated with using outdated software.

It’s a common dynamic in the software industry: as the years go by, security protocols, operating systems, cloud infrastructures, and business requirements evolve rapidly.

The problem for users arises when remote desktop software is an essential tool for daily work. An interruption or limitation in service can have significant consequences for customer support, server management, remote working, and access to company computers.

What does the end of support mean for those using TeamViewer 13 or 14?

The consequences depend on how TeamViewer is used. For a casual user, upgrading to a new version may simply be a software update. For a business, MSP, or IT department managing numerous devices, the situation can be much more complex.

Possible interruptions in remote connections

Since TeamViewer has announced that Internet connections through versions 13 and 14 will be progressively disabled, continuing to rely on these versions may put you at risk of no longer being able to connect to certain computers or servers when you need them.

Need to update numerous devices

Organizations managing hundreds or thousands of endpoints may need to plan to update software on all affected computers, checking compatibility, permissions, and configurations.

Change of license model

According to the official announcement, an active subscription will be required to continue using TeamViewer for remote connections over the Internet. This is especially important for those still using versions previously purchased with perpetual licenses.

Compatibility with older operating systems

Some infrastructures continue to use legacy operating systems for technical, industrial, or application-specific compatibility reasons. Before any migration, it’s therefore important to verify that the new remote control software you choose is compatible with the devices actually present in the infrastructure.

Should you update TeamViewer or choose an alternative?

TeamViewer 13 and 14 users essentially have two options: upgrade to a supported TeamViewer version or consider one of the TeamViewer alternatives available on the market.

The choice should be based on some fundamental criteria:

• remote connection security;
• cross-platform compatibility;
• ease of use;
• possibility of unattended access;
• centralized management of computers and operators;
• number of manageable devices;
• licensing flexibility;
• features for businesses, help desks and IT professionals;
• costs in the medium and long term.

For those already undergoing a migration, this may be the ideal time to evaluate a modern solution designed specifically for professional remote support .

Iperius Remote: A TeamViewer Alternative for Businesses and IT Professionals

Iperius Remote is remote desktop software developed to allow remote access, remote assistance and management of computers and devices from any location.

It’s available for Windows, macOS, Linux, Android, and iOS and also allows remote control of mobile devices. It also offers unattended access, file transfer, remote printing, session recording, a shared address book, operator management, and multi-monitor support.

For businesses, MSPs, help desks, and IT technicians looking for a TeamViewer alternative , one of the key benefits is the ability to manage unlimited remote users and devices , with professional licenses based on the number of simultaneous connections needed.

This means that a company can add new PCs, servers, clients, and operators to its infrastructure without having to purchase a separate license for each individual remote device.

TeamViewer 13 and 14 vs Iperius Remote: quick comparison

For those considering switching to a new remote access solution, here is a quick comparison between
legacy versions TeamViewer 13 and 14 and Iperius Remote.

 

Why upgrade from TeamViewer 13 or 14 to Iperius Remote?

Those who need to replace a legacy version of TeamViewer can find in Iperius Remote a solution suitable for both simple occasional connections and structured technical assistance needs.

1. Unlimited devices and users

Iperius Remote allows you to manage an unlimited number of remote computers and users. For companies that provide technical support to many customers, this allows them to grow their device fleet without having to pay for each individual endpoint.

2. Cross-platform remote access

Iperius Remote supports Windows, macOS, Linux, Android and iOS , allowing you to work with heterogeneous infrastructures and make connections even from mobile devices.

It is also possible to remotely control Android and iOS smartphones and tablets, offering greater flexibility to both home users and technical support professionals.

3. Unattended access

By installing Iperius Remote as a service, you can connect to computers and servers even without the presence of a user in front of the remote device.

This feature is especially useful for:

• remote server maintenance;
• smart working;
• access to the office PC;
• continuous customer support;
• management of distributed IT infrastructures.

4. Advanced security for remote connections

Security is one of the most important factors when choosing remote control software. Iperius Remote protects sessions with end-to-end encryption , supports protocols such as TLS 1.2 and TLS 1.3 , and offers two-factor authentication, as well as granular security policies for remote operators and computers.

For a company, this means being able to define who can access certain devices and protecting the remote assistance infrastructure in a more structured way.

5. Tools designed for help desks, MSPs and IT companies

Iperius Remote offers features dedicated to organizations that manage many customers and operators:

• shared and customizable address book;
• computer and client groups;
• granular permissions for operators;
• detailed connection statistics;
• file and folder transfer;
• remote printing;
• session recording;
• mass deployment via MSI and Group Policy;
• client completely customizable with your own brand.

These features make Iperius Remote particularly suitable for companies looking not just for simple software to connect to a PC, but for a platform to organize the entire remote assistance service.

How to prepare for the end of support for TeamViewer 13 and 14

October 31, 2026, does not represent an immediate shutdown, but rather the beginning of a gradual decommissioning process. For this very reason, it’s advisable not to wait until connections are limited to begin evaluating a solution.

A planned migration allows you to:

• identify all devices using TeamViewer 13 or 14;
• check installed operating systems;
• test new software on a limited group of computers;
• configure unattended access and permissions;
• train operators;
• progressively deploy the new solution across the entire infrastructure.

For companies with numerous endpoints, migrating early reduces the risk of operational disruption and allows you to test all necessary features before permanently abandoning the previous system.

Can Iperius Remote replace TeamViewer?

For many companies, IT professionals, MSPs and users who need remote desktop software and technical assistance , Iperius Remote represents a concrete alternative to TeamViewer.

It offers unattended access, cross-platform support, unlimited user and device management, professional help desk tools, file transfer, remote printing, session recording, and advanced security features.

The gradual end of support for TeamViewer 13 and 14 may therefore represent not only the need to update existing software, but also the opportunity to reevaluate your remote access solution.

Conclusion: Is it time to consider a TeamViewer alternative?

From October 31, 2026 , TeamViewer will begin the phase-out of versions 13 and 14. Support will be progressively reduced and Internet connections via these versions will be gradually disabled.

To avoid potential disruptions, affected users should plan ahead to transition to a supported solution.

For those looking for a simple, secure, and professional-grade alternative to TeamViewer , Iperius Remote offers a complete solution for remotely controlling computers, servers, and mobile devices, with unlimited devices and users and numerous features designed for businesses and IT professionals.

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