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Acronis and Iperius Remote Integration: Remote Access for MSPs

October 19, 2026

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Iperius Remote joins the Acronis integration ecosystem, providing Managed Service Providers (MSPs), IT technicians, and businesses with an integrated solution that brings together data protection, cybersecurity, and secure remote access.

Thanks to the integration between Acronis Cyber Platform and Iperius Remote Desktop, IT professionals can streamline workflows, support devices protected by Acronis, and remotely access computers, servers, and mobile devices.

The partnership was also featured by Acronis in its official article 10 new Acronis integrations helping MSP workflows run better, published on October 15, 2026, where Iperius Remote was included among ten new integrations in the Acronis ecosystem.

This integration provides an opportunity for MSPs looking to centralize data protection and remote support activities while reducing the need to constantly switch between different tools.

Acronis and Iperius Remote: a new integration for IT management

MSPs and IT support teams use several tools every day to monitor customer infrastructures, protect data, manage endpoints, and resolve technical issues.

When these solutions operate independently, technicians may need to use multiple consoles, log in repeatedly, and manually switch between different platforms.

The Iperius Remote integration with Acronis Cyber Platform is designed to simplify this process by bringing cybersecurity and remote support capabilities closer together.

The two solutions play complementary roles:

• Acronis Cyber Platform: provides an ecosystem for data protection, cybersecurity, and IT service management.
• Iperius Remote: enables technicians to remotely access and control devices, provide technical support, transfer files, and manage support sessions.

By combining these capabilities, MSPs can adopt a more integrated approach to managing customer devices, moving more seamlessly from protection activities to technical intervention.

The integration is also described on the official Iperius Remote page in the Acronis integration catalog.

How does the Acronis and Iperius Remote integration work?

The integration connects Iperius Remote’s remote access capabilities with the Acronis Cyber Platform environment, allowing technicians to provide support to devices already monitored and protected through Acronis.

As a result, an MSP can use Acronis for protection activities and Iperius Remote to directly access devices whenever technical assistance is required.

1. Managing devices protected by Acronis

Technicians can provide remote assistance to devices within the Acronis environment, making it easier to move from monitoring and protection to technical support.

This approach is particularly useful for MSPs managing numerous endpoints across different customers, offices, and locations.

2. Attended and unattended remote access

With Iperius Remote, technicians can use two different support methods:

• Attended remote access: the technician connects to a device to assist a user during a support session.
• Unattended remote access: the technician can access a previously configured device even when no user is physically present at the computer.

Unattended access is especially useful for maintenance, system administration, and technical support on remote computers and servers.

3. File transfer during remote support

Iperius Remote includes advanced file transfer capabilities that allow technicians to exchange documents, configuration files, and other data required during remote sessions.

The software also supports Delta File Transfer, a technology that transfers only modified portions of files, helping reduce network traffic during updates.

4. Cross-platform remote support

The integration takes advantage of Iperius Remote’s cross-platform capabilities, supporting major desktop operating systems and mobile devices.

This provides greater flexibility for MSPs managing heterogeneous IT infrastructures and supporting users working from computers, smartphones, and tablets.

What are the benefits of the Acronis and Iperius Remote integration for MSPs?

For Managed Service Providers, combining cybersecurity and remote assistance means improving the organization of daily operations and simplifying customer management.

The main benefits of the Acronis and Iperius Remote integration include:

• More efficient workflows: move from device protection management to remote support through a more integrated experience.
• Fewer manual operations: reduce the need to switch between separate tools during support activities.
• Faster technical interventions: remotely access customer devices to diagnose and resolve technical issues.
• Cross-platform support: assist Windows, macOS, Linux, and mobile devices.
• Greater scalability: manage large numbers of remote devices, including unattended endpoints.
• Secure connections: benefit from Iperius Remote’s encryption and authentication features.
• Better customer experience: deliver more accessible technical support and smoother assistance processes.

These advantages are particularly valuable for MSPs that need to ensure business continuity and consistent service quality across multiple customer organizations.

Acronis Cyber Platform and Iperius Remote: complementary capabilities

Acronis and Iperius Remote provide different but complementary tools that can work together to support the daily activities of IT professionals.

The integration does not replace the capabilities of either platform. Instead, it allows them to work together, creating a smoother connection between protection and technical support activities.

Iperius Remote features available within the Acronis ecosystem

The official integration listing published by Acronis highlights Iperius Remote’s main features and the benefits it offers to Managed Service Providers.

Remote access to Windows, macOS, Linux, Android, and iOS

Iperius Remote allows technicians to support devices running different operating systems, reducing the need for separate remote desktop tools for each platform.

Mobile device support also enables technicians to assist users working from smartphones and tablets, expanding the support options available to MSPs.

Unlimited remote devices and unattended access

Iperius Remote professional plans allow businesses to manage unlimited remote devices, including endpoints configured for unattended access.

This is especially valuable for MSPs managing infrastructures of different sizes without limiting the growth of their managed endpoint base.

End-to-end encryption and two-factor authentication

Security is an essential requirement for any professional remote access solution.

Iperius Remote includes end-to-end encryption and two-factor authentication (2FA), helping protect remote connections and reduce the risk of unauthorized access.

Session recording and statistics

Iperius Remote offers session recording and usage statistics, helping IT teams review support activities and improve service management.

These features can support operational oversight, training, and documentation of technical interventions.

Multi-monitor support and multiple sessions

Technicians can work with devices equipped with multiple monitors and manage multiple remote sessions, simplifying support in complex business environments.

Iperius Remote also includes multi-user chat and Terminal Server support for professional assistance scenarios.

Wake-on-LAN and Privacy Mode

Wake-on-LAN allows technicians to wake compatible devices over a local network when the necessary conditions are met.

Privacy Mode makes it possible to black out the remote screen and lock the local mouse and keyboard during certain support operations.

These capabilities make Iperius Remote suitable for administrative interventions and maintenance tasks on business systems.

How to enable the Iperius Remote integration in Acronis Cyber Platform

Acronis explains that integrations within its ecosystem can be enabled directly from the platform through the dedicated section.

To find the Iperius Remote integration:

1. Sign in to your Acronis Cyber Platform environment.
2. Open the Integrations section.
3. Search for Iperius Remote Desktop in the integration catalog.
4. Select the integration and click Enable.
5. Follow any additional configuration instructions displayed by the platform.

Using Iperius Remote features requires the appropriate license for the integrated product. Available configuration options may depend on your Acronis environment and the licenses in use.

For further information, visit the official Acronis and Iperius Remote integration page.

Conclusion: Acronis and Iperius Remote for more integrated IT management

The integration between Acronis and Iperius Remote gives Managed Service Providers a simpler way to combine cybersecurity and technical support activities.

On one side, Acronis Cyber Platform provides tools for cybersecurity and data protection. On the other, Iperius Remote enables technicians to directly access devices and deliver secure, cross-platform support.

Using these solutions through a more integrated experience helps streamline workflows, reduce manual operations, and improve response times.

Iperius Remote’s official presence within the Acronis Technology Ecosystem reinforces its role as a remote access solution for MSPs, help desks, and IT professionals who want to manage their infrastructures using increasingly connected tools.

Frequently asked questions about the Acronis and Iperius Remote integration

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